Refund policy

Right of withdrawal
There is a 14-day full right of withdrawal from the day you receive the item, unless otherwise stated in your order. Please note that there is no right of withdrawal on digital goods.

Any return costs are the buyer's responsibility.

Request for cancellation must be notified no later than 14 days after delivery. The returned product must be received by us no later than 14 days after your use of the right of withdrawal.

Requests for the use of the right of withdrawal must be sent by e-mail kirqvortrup@gmail.com with information about your order number and reason for requesting a refund.

The condition of the item upon return
The item must be returned in the same condition as it was received. The item must not be unpacked or used. It is up to Striksakken to assess the condition of the item.

Right of complaint
There is a 2-year right to make a complaint about products in accordance with the Danish Sales Act. The right of complaint applies to all errors in software, material and manufacturing.